SERVICES

The Sartoretto Verna Method

Whether it is an independent pharmacy, a hospital one or a pharmacy chain, the Sartoretto Verna™ design method is the solution in relation to any need of SPACE, COMMUNICATION or FURNISHING.

We design and realize pharmacies with the aim of optimizing and give value to the layout under a strategic and communicational point of view.

We provide a 360-degree service. Thanks to an in-house staff of architects, structural engineers and graphic consultants, we organize construction works, and manage and co-ordinate the companies in compliance with agreed timings and costs.

Please find enclosed details upon the Sartoretto Verna™ method:

We build and structure the pharmacy identity throughout a sensible analysis of territory and competitors,
We define clientele’s commercial pathways,
Product categories breakdown,
Internal fittings organization,
In-house and street signage and branding,
and so much more…

I have been often asked by many people what is the best way to deal with Sartoretto Verna. Well, this detailed but precise explanation of everything we do to create the most functional, beautiful and in step with the times Pharmacies all over the world, it is basically an answer to these very questions!

The interior design process can result unmanageable without a real expertise.

And it even makes sense that you don’t know how to handle it. However, I guarantee that it can become a really stress-free journey, and primarily because of the procedures that we have been following for a very long time.

We have solved hundreds, thousands of problems over the years. We do not stray from our consolidated process because we know the outcomes which can be obtained. By using the same framework throughout every single project, we reduce on behalf of both clients and our team the stress resulting from unforeseen issues. We do know which phases need to be carried out in order to achieve an exceptional result. And therefore, we never get away from this very protocol. It keeps the project as simple, fast and convenient as possible for all the parties involved.

Imagine starting a journey with us, a beautiful one, an adventure that will allow you to know your own pharmacy even more. The journey in question is about transforming or re-designing your beloved pharmacy interiors from scratch.

Every single thing works at its best if you commit yourself to the process. It does work. I promise. We have coped with customers always telling us how easy the whole experience was. This is because we guided the process on their behalf and took the stress on our shoulders. Any interior design journey is always a bit of a partnership, but as we are your architect, my Pharmacy design experts and I always sit in the driver’s seat.

Let me guide you through then. You can relax and listen to your favorite music. Today I would like to give you all the possible info, so that you know where I lead you and how long it takes. Are you ready? Shall we go? Let’s go.

1) DISCOVERY CALL (or VIDEO CALL):
It all starts with a consultation that usually takes place over the phone or via a conference call. It is the beginning of the journey. We get to know each other. I need to see photos or a video of your current Pharmacy, as you explain to me in detail what you have in mind for your new business adventure.

If you give me carte blanche and have no ideas, no worries, I will get an idea of what I can do for you throughout our chat. For example, I will show you some of the many design projects accomplished all over the world. It is likely to raise questions. In case it is like that, you can feel free to tell me pros and cons of what you see. I will start to understand what you need, what style suits you best, and in general let’s start talking about your dreams and how to make them real.

The email sent to you after our meeting is over, it summarizes what we discussed during the consultation, and it will also enlist the design fees and the project time frame as well. The design Fees are based on your requests, the size and scope of work, the urgency to make this happen, and eventually your location.

2) ENGAGEMENT:

We can really start now. Engines to warm up. Everything will be written in our quotation. The design commission introduces in a transparent way our relationship, and after our design fees are accepted, we can then start! We certainly need a survey with accurate dimensions of your premises. It is better to have a survey to be professionally done (it means that we need not only the floor plan with dimensions of the room, but the heights as well, location of water pipes and drains, the electrical switchboard panels, etc.). This is to have no surprise later on affecting our schedule. In the event you have no chance to carry out a survey on your own, one of our representatives can carry out that on your behalf. In the meantime, take some pictures and perhaps a video. The more we know the better we do.
We will immediately set up a video-call with you and your partners to get a comprehensive understanding of both your situation and your needs.
What does our concept design include?
Specifically, the presentation of the Design Concept includes:
 Analyses
 A floor plan in which you will find the distribution of the furnishings, the design of the ceiling, an indication of all the categories
 A moodboard with some design or graphic elements we used for inspiration
 3D virtual images enabling you to see and experience your pharmacy as if you were really walking through that
 A breakdown quotation for all the movable furniture

3) CHECK-LIST: :

It is the most important phase. The one coping with the foundations of the project. It must be done utterly and completely then. Try to be focused throughout the check-list meeting. Find a quiet place, maybe outside your working times in which you are likely to be interrupted many times.

If you want, we can send you the check-list form in advance to get an idea. However, we generally fill it in together. The meeting usually takes up to a couple of hours. It depends on you and how much in depth you want to go. Your answer will set guidelines or inspire possibilities for your project. It is the phase that precedes the creative one, where we have to work as a team, so tell us about your doubts, your dreams, your problems, your competitors and your thoughts. Your support is vital as you know your patients and your area in depth.

We can certainly imagine in the meantime how to solve your needs and set up a winning project. It is not important if the place is small or very large, but how we optimize the space. And we are true experts in that

4) CONCEPT DESIGN:

All the gathered information is addressed within our work. Each project is unique, and exactly like you, we love our work and the magic behind it!

Designing a new concept usually takes from 2 to 4 weeks, but there are contingencies to do that earlier than usual throughout our express service, in the case you really can’t wait!

It is more logical that you are invited to one of our offices for the presentation, for example in our headquarters in Rome you may have a chance to visit our showroom equipped with all our furniture lines and you can immerse yourself in our atmosphere and enjoy the SV experience. However, should that not be possible as you cannot take time out of your business, there are two solutions:

All the gathered information is addressed within our work. Each project is unique, and exactly like you, we love our work and the magic behind it!

Designing a new concept usually takes from 2 to 4 weeks, but there are contingencies to do that earlier than usual throughout our express service, in the case you really can’t wait!

While the project is presented to you, our technical office will be immediately able to modify or provide indications of budget changes without stress or pressure. Please bear in mind that we are a team! We work on your budget and we look together for the best solution in order to meet your expectations.

5) REALIZATION:

Once you are happy with both the project and the budget, we can enter the final phase, the executive one. On the one hand, our technical office will design the executive working drawings included in the furniture costs (it is usually #5 architectural drawings illustrating the project in detail, including the street facade). The allocated time for that is 1 month. We need time to be precise and diligent, and we will also give you a list of local suppliers where you can buy spotlights, cladding panels, floor finish tiles etc …

At the same time our production will begin to build the furnishings and book the shipping container. There will always be one of our architects in charge for your own project, so that he will be the one entitled to answer the questions of the builder.

The purpose is to avoid the NIMBY (not in my back yard) syndrome. We will make sure that the arrival of goods meets with the end of the construction site work. You then will decide whether the installation will be carried out on your own (some lines are very easy to put together) or request a specialized team for that purpose.

6) READY TO OPEN: :

We are finally ready. Just coping with some loose ends. We will help you understand how to best exhibit the items and the right maintenance for your new furnishings. We are always ready to talk about how to make your commercial experience truly unique for those entering your new pharmacy.

Have you ever heard of our “Capsule” Pharmacy Owners’ Laboratory? or the “Master Capsule”? Our work together does not end once you open your pharmacy. The adventure has only just begun…

We have generations of customers. Fathers and sons interacting with our three generations of Sartoretto Verna’s family. It is a pleasure to stay in touch, chat and get each other updated.

We love calling this “our Protocol”. This is the way for changing and getting familiar with a new vision of Pharmacy. More in line with the pharmacy market.

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